Privacy Policy
At Prosland Hotel, we prioritize your privacy and are committed to earning your trust by upholding the highest standards for protecting personal information. Our Privacy Policy outlines the types of personal information we collect and receive, the circumstances under which we gather or receive this information, and the policies and procedures we’ve implemented to manage its use, storage, and limited sharing in specific situations. We also explain the steps to take if you have any questions or requests about your personal information, our policies, and who to contact for assistance.
In this policy, ‘personal information’ refers to any data that is personally identifiable, such as your name, address, email address, or phone number, which is not publicly available or part of your work identification. This also includes guest preferences and usage information collected or recorded by Prosland Hotel during your interactions with us.
This Privacy Policy does not apply to information concerning Prosland Hotel’s corporate customers. However, such information is safeguarded through other Prosland Hotel policies, practices, and contractual agreements.
Information Collection and Use
Information Collection: Prosland Hotel collects personal information when you visit www.proslandhotels.com, make a reservation, purchase a gift card, subscribe to our newsletter, or use other services. This information may include your name, email address, phone number, mailing address, and payment details.
Use of Information: We use your personal information to:
- Process and manage your reservations and purchases.
- Communicate with you about bookings, promotions, and updates.
- Improve our website and services based on user feedback and preferences.
- Ensure compliance with legal obligations and prevent fraud.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic and improve functionality. You can adjust your browser settings to refuse cookies, but this may affect your experience on our site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your data is limited to authorized personnel and service providers.
Data Retention
Your personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law. You may request to access, correct, or delete your personal information by contacting us at info@proslandhotels.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.